Visual Public Relations in Middle Eastern Higher Education: Content Analysis of Twitter Images

© Media Watch 10 (1) 41-53, 2019
ISSN 0976-0911 e-ISSN 2249-8818
DOI: 10.15655/mw/2019/v10i1/49563

 

Visual Public Relations in Middle Eastern Higher Education: Content Analysis of Twitter Images

HUSAIN EBRAHIM1 & HYUNJIN SEO2
1Kuwait University, Kuwait
2The University of Kansas, United States

 
Abstract
Researchers conducted a content analysis of 537 Twitter images posted by Kuwait University, King Saud University of Saudi Arabia, and United Arab Emirates University to examine how public universities in the Middle East use social media to promote their agenda. Researchers analyzed prominent topics and democracy frames featured in the Twitter images and the structural characteristics of those images. The analysis shows significant differences between the three universities in terms of the most prominent topic category and democracy frame. A significantly higher proportion of the Twitter images posted by Kuwait University featured educational and political topic categories. The analysis of democracy frames shows that these public universities often used their social media channels to promote the respective government’s political agenda.

 
Keywords: Visual content analysis, visual framing, social media,higher education, Middle East

 
References

 
Abdelhay, N. (2012). The Arab uprising 2011: New media in the hands of a new generation in North Africa. Aslib Proceedings: New Information Perspectives, 64(5), 529-539. doi: 10.1108/00012531211263148
Adweek. (2014). Which brands boomed and which ones busted in social media this year? Retrieved from http://www.adweek.com/news/technology/which-brands-boomed-and-which-ones-busted-social-media-year-161893.
Alper, M. (2014). War on Instagram. Framing conflict photojournalism with mobile photography apps. New Media & Society, 16(8), 1233-1248.
Arab Social Media Report (2013). Transforming Education in the Arab World. Dubai School of Government. Retrieved from www.arabsocialmediareport.com.
Ayyad, K. (2011). Internet usage vs traditional media usage among university students in the United Arab Emirates. Journal of Arab & Muslim Media Research, 4(1), 41-61.
Barany, Z. (2011). The role of the military. Journal of Democracy, 22(4), 24-35. Retrieved from http://search.proquest.com/docview/902874017?accountid=14556
Barry, W. A., & Bouvier, G. (2011). Cross-cultural Communication: Arab and Welsh students’ use of Facebook. Journal of Arab & Muslim Media Research, 4(2&3), 165-184.
Belicove, M. E. (2011). Facebook posting techniques that really work. Entrepreneur.com. http://goo.gl/ZPHUZ
Brantner, C., Lobinger, K., & Wetzstein, I. (2011). Effects of visual framing on emotional responses and evaluations of news stories about the Gaza conflict 2009. Journalism & Mass Communication Quarterly,88(3), 523-540.
Canella, G. (2017). Social movement documentary practices: digital storytelling, social media and organizing. Digital Creativity, 28(1), 24–37.
Commission on Public Relations Education. (2018). Learning Objectives: What Do Students Need to Know and Be Able to Do for Entry-Level Positions? (Fast Forward: Foundations and Future State. Educators and Practitioners). Retrieved from http://www.commissionpred.org/commission-reports/fast-forward-foundations-future-state-educators-practitioners/
Constitution of U.A.E. (2013). Retrieved from http://uaecabinet.ae/en/UAEGovernment/Pages/UAE-Constitution.aspx#.VQ9GFGTF-lo
Cook, C. (2010). Mobile Marketing and Political Activities. International Journal of Mobile Marketing, 5(1), 154-163.
Coombs, W. T., & Holladay, S. J. (2012). Internet contagion theory 2.0: How Internet communication channels empower stakeholders. In Duhé, S. (Ed.), New media and public relations (pp. 21-30). New York: Peter Lang.
Dalacoura, K. (2012). The 2011 uprisings in the Arab Middle East: Political change and geopolitical implications. International Affairs, 88(1), 63-79. doi: 10.1111/j.1468-2346.2012.01057.x
Dayton, B. W., & Kinsey, D. F. (2010, October). The meaning of democracy among civil society leaders in the Middle East: A four-year longitudinal Q-methodological study. Paper presented at the Annual Conference of the International Society for the Scientific Study of Subjectivity, University of Akron, Akron, Ohio.
Diga, M., & Kelleher, T. (2009). Social media use, perceptions of decision-making power, and public relations roles. Public Relations Review, 35(4),
Ebrahim, H. (2014). The usage of social media used by public relations practitioners in public and private universities in Kuwait: A content analysis (Masters of Arts Unpublished), Grambling State University, Louisiana, USA.
Ekachai, D.,& Brinker, D. L.(2012). University social media policies: A content analysis study. In Duhé, S. (Ed.), New media and public relations (pp. 233-244). New York: Peter Lang.
El-kasim, M., &Idid, S. A. (2016). Perceived Usefulness, Perceived Ease of Use, Perceived Mutual Relationship, Perceived Interactivity as Determinants Of Social Media Use Among PR Practitioners. E-BANGI Journal, 11(1), 282–299.
Entman, R. M. (1993). Framing: Toward clarification of a fractured paradigm. Journal of Communication,43(4), 51-58.
Eyrich, N., Padman, M. L., & Sweetser, K. D. (2008). PR practitioners’ use of social media tools and communication technology. Public Relations Review, 34(4), 412-414. doi: 10.1016/j.pubrev.2008.09.010
Fahmy, S., & Johnson, T. (2007). Show the truth and let the audience decide: A Web-based survey showing support among viewers of Al-Jazeera for use of graphic imagery. Journal of Broadcasting & Electronic Media, 51(2), 245-264.
Fahmy, S. (2010). Contrasting visual frames of our times: A framing analysis of English- and Arabic-language press coverage of war and terrorism. International Communication Gazette,72(8), 695-717.
Fahmy, S., Bock, M. A., & Wanta, W. (2014) Visual communication theory and research: A mass communication perspective. Palgrave Macmillan. New York: NY.
Freedom House. (2017). Freedom in the world 2017. Retrieved from Freedom House website: https://freedomhouse.org/report/freedom-press/2017
Gamson, W. A. (1992). Talking politics. New York, NY: Cambridge University Press.
Goffman, E. (1994). Frame analysis: An essay on the organization of experience. Boston, MA: Northwestern University Press (Originally published 1974).
Harasim, L. (2006). A History of E-learning: Shift Happened. International Handbook of Visual Learning Environment. Dordecht: Springer.
Howard, P. N., & Hussain, M. M. (2011). The role of digital media. Journal of Democracy, 22(3), 35-48.
Internet World Stats. (2017). Internet users worldwide. http://www.internetworldstats.com/
Janda, K., Berry, J. M., & Goldman, J. (2008). The challenge of democracy (9th ed.). Boston, MA: Houghton Mifflin.
Study of Islamic and Secular Discourses in Turkey. Digest of Middle East Studies, 21(1), 69-88.
Keller, T., & Sweester, K. (2012). Social media adoption among university communicators. Journal of Public Relations Research, 24, 105-122.
Kent, M. L., & Taylor, M. (1998). Building dialogic relationships through the World Wide Web.Public Relations Review, 24(2), 321-334.
Kent, M. L., & Taylor, M. (2002). Toward a dialogic theory of public relations. Public Relations Review, 28(1), 21-37.
Kirkpatrick, D. D., & Sanger, D. E. (2011, February 13). A Tunisian-Egyptian link that shoot Arab history. The New York Times.
Krippendorff, K. (2004). Content analysis: An introduction to its methodology. London: Sage Publications.
Larsson, S. (2001). Seven aspects of democracy as related to study circles. International Journal of Lifelong Education, 20(3), 199–217.
Levy, J. S. (2008). Preventive War and Democratic Politics. International Studies Quarterly, 52(1), 1-24.
Lijphart, A. (2012). Patterns of democracy: Government forms and performance in thirty-six countries. Yale University Press.
Maghsoudi, M., & Khorshidi, M. (2011). Solutions out of the crisis of democracy in the middle East. Canadian Social Science, 7(1), 15-24. Retrieved from http://search.proquest.com/docview/864755789?accountid=14556
Matthiesen, T. (2012). A “Saudi spring?”: the Shi’a protest movement in the eastern province 2011-2012.The Middle East Journal, 66(4), 628.
Mazman, S. G., & Usluel, Y. K. (2010). Modeling educational usage of facebook. Computers & Education(2), 444-453. doi: 10.1016/j.compedu.2010.02.008
Miladi, N. (2016). Social Media and Social Change. DOMES: Digest of Middle East Studies, 25(1), 36–51.
Nevzat, R., Amca, Y., Tanova, C., &Amca, H. (2016). Role of social media community in strengthening trust and loyalty for a university. Computers in Human Behavior, 65, 550–559.
Parmelee, J. H. (2014). The agenda-building function of political tweets. New Media & Society, 16(3), 434-450. doi: 10.1177/1461444813487955
Reese, S. D. (2007). The framing project: A bridging model for media research revisited. Journal of Communication, 57(1), 148-154.
Robertson, S. P. and Vatrapu, R. K. (2010). Digital government. Ann. Rev. Info. Sci. Tech., 44: 317–364.
Ruling System. (2015). Retrieved from http://www.saudi.gov.sa/wps/portal/yesserRoot/aboutKingdom/rulingSystem
Salem, F. (2017). Social Media and the Internet of Things: Towards Data-Driven Policymaking in the Arab World (Arab Social Media Report No. 7). Dubai, UAE: Mohammed Bin Rashid School of Government. Retrieved from http://www.mbrsg.ae/getattachment/1383b88a-6eb9-476a-bae4-61903688099b/Arab-Social-Media-Report-2017
Salesforce. (May 2012). Social media strategy for higher education. Community Ebook.
Scheufele, D. A., & Tewksbury, D. (2007). Framing, agenda setting, and priming: The evolution of three media effects models. Journal of Communication, 57(1), 9-20.
Seedat, M. A. (2014). 2014 International Conference on Advanced Education and Management (ICAEM2014). DEStech Publications, Inc.
Seo, H., & Ebrahim, H. (2016). Visual propaganda on Facebook: A comparative analysis of Syrian conflicts. Media, War & Conflict, 9(3), 227-251.
Seo, H., & Kinsey, D. (2012). Meaning of democracy around the world: A thematic and structural analysis of videos defining democracy. Visual Communication Quarterly, 19(2), 94-107.
Seo, H., & Thorson, S. (2012). Networks of networks: Changing patterns in country bandwidth and centrality in global information infrastructure, 2002-2010. Journal of Communication, 62(2), 345-358.
Smith, B. C. (1996). Understanding third world politics; Theories of political change &development. Bloomington: Indiana University Press.
Tang, J., & Zhang, P. (2010, June). Media selection preferences of us college students: Empirical evidence and a proposed research model. Proceedings of China Summer Workshop on Information Management, Wuhan, China.
Tess, P. A. (2013). The role of social media in higher education classes. Computers in Human Behavior, 29(5), A60-A68.
Tessler, M., Jamal, A., & Robbins, M. (2012). New findings on Arabs and democracy. Journal of Democracy, 23(4), 89-103.
Toscano, P. (2017). Instagram-City: New Media, and the Social Perception of Public Spaces. Visual Anthropology, 30(3), 275–286.
UNESCO Education for All Global Monitoring Report and UNDP/MBRF (2013). Arab Knowledge Reports. Human Reports.
Valentini, C., &Kruckeberg, D. (2012). New media versus social media: A conceptualization of their meanings, uses, and implications for public relations. In Duhé, S. (Ed.), New media and public relations (pp. 3-12). New York: Peter Lang.
Wehrey, F. (2014). Sectarian politics in the Gulf: From the Iraq war to the Arab uprisings (Columbia studies in Middle East politics). New York [N.Y.]: Columbia University Press.

 
 
Husain Ebrahim (Ph.D., William Allen White School of Journalism and Mass Communications, University of Kansas, 2017) is an Assistant Professor in the Department of Mass Communications at Kuwait University. Dr. Ebrahim has conducted research on the role of visuals, digital media, political affairs and public relations in the Middle East.

Hyunjin Seo (Ph.D, S. I. Newhouse School of Public Communications, Syracuse University, 2010) is an Associate Professor and Docking Faculty Scholar in the School of Journalism and Mass Communications at the University of Kansas. She is also a fellow at the Berkman Klein Center for Internet & Society, Harvard University. Dr. Seo has conducted research on how social collaborative networks, facilitated by digital communication technologies, help mobilize movements or social problems at local, national or international levels.